Privacy Policy

Your privacy matters to us. This policy explains what personal data we collect, why we collect it, and the rights you have under the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Who We Are

STNL ("Securing the Next Legacy") is operated by Jonathan Tey, a Great Eastern Authorised Agent registered with the Life Insurance Association of Malaysia (LIAM) under registration number PP06/00685393. We act as an agent of Great Eastern Life Assurance (Malaysia) Berhad ("Great Eastern").

For the purposes of the Malaysian Personal Data Protection Act 2010 ("PDPA"), the data controller is Jonathan Tey, operating as STNL. You can contact us at hello@stnl.my or +60 11-5585 6308.

2. Data We Collect

We collect personal data when you contact us, request a quotation, apply for a policy, or engage us for advisory services. This may include:

Contact details: name, phone number, email address, WhatsApp message content

Identity details: NRIC or passport number (for policy applications)

Financial details: age, occupation, income range, existing coverage, budget

Health information: medical history and declarations (for underwriting purposes)

Usage data: pages visited on stnl.my (collected via privacy-friendly analytics)

3. How We Use Your Data

We use your personal data for the following purposes:

Providing insurance advisory and needs analysis

Preparing quotations and comparing product features

Submitting policy applications to Great Eastern on your behalf

Policy servicing, including renewals, endorsements, and nominee changes

Assisting with claims and following up with the insurer

Complying with regulatory requirements from LIAM, Great Eastern, and other authorities

4. Who We Share Your Data With

We share your personal data with the following parties where necessary:

Great Eastern Life Assurance (Malaysia) Berhad — as the principal insurer that issues your policy and conducts underwriting

Reinsurers and underwriters — where risk assessment requires disclosure

Medical providers — for cashless admission arrangements (with your consent)

Regulatory authorities — where required by law, including LIAM and Great Eastern's compliance reporting

We do not sell your personal data to third parties.

5. Cross-Border Transfer

Some of the services we use process data outside Malaysia:

WhatsApp (Meta Platforms, USA): when you message us on WhatsApp, your phone number and message content are processed by Meta in the United States

Google Maps: location page embeds may transmit data to Google

Great Eastern systems: may process data in jurisdictions outside Malaysia

By contacting us via WhatsApp or using this website, you consent to the transfer of your personal data to these jurisdictions for the purposes described in this policy.

6. Data Retention

We retain your personal data for as long as necessary to provide advisory and policy servicing, and as required by law or Great Eastern's record-keeping requirements. If you request deletion of your data, we will remove it where we are not legally or contractually obligated to retain it.

7. Your Rights Under PDPA

Under the PDPA, you have the right to:

Access the personal data we hold about you

Correct inaccurate or outdated personal data

Withdraw consent for processing (note: withdrawal may prevent us from servicing your policy)

Request information about how your data is used and shared

To exercise any of these rights, contact us at hello@stnl.my or +60 11-5585 6308.

8. Cookies and Analytics

This website uses Plausible Analytics, a privacy-friendly analytics tool that does not use cookies and does not collect personally identifiable information. Plausible aggregates page view counts without tracking individual users across sessions or sites.

We do not use advertising cookies, retargeting pixels, or third-party tracking scripts.

9. Third-Party Links

This website contains links to third-party services including WhatsApp, Google Maps, and Great Eastern's website. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies separately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date. Continued use of the website or our services after changes constitutes acceptance of the revised policy.

11. Contact

For any questions about this Privacy Policy or your personal data, contact us:

Email: hello@stnl.my

Phone/WhatsApp: +60 11-5585 6308

Last updated: August 2026

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